Richardson Global is pleased to provide free on-line access to
country-focused business and social etiquette descriptions for all our global
program participants. The guides for each of the 45 countries in our data base
contain valuable tips on business etiquette, customs and protocol for doing
business worldwide co-authored by experts in international business etiquette,
who are available to answer your questions on the discussion board. Improve
your organization's
Cultural Quotient (CQ).

For a listing of countries for which guides are currently available, click here -
COUNTRY LIST

All 45 Country Guides Include the Following Articles and Topics:

Negotiating (Parts 1 and 2)

Negotiating tactics, the value of connections, recommended business card style
and content, business card protocol, sitting and presenting yourself in meetings,
language for brochures and promotional material, pace of business, preferred
presentation styles, final arguments, thinking styles, adherence to company
policy, and more...

Entertaining (parts 1 and 2)

Typical mealtimes throughout the day, best venues for business entertaining,
punctuality for social events, dinner table seating etiquette, mealtime etiquette,
importance of alcohol, toasting, guidelines for hosting a banquet/social event,
what foods should be served/avoided, accepting and declining invitations, and
more...

Appointment Alert!

Typical vacation times, recommended appointment times, length of the lunch
hour, signals that indicate beginning or end of an appointment, best arrival time
(early, late, right on time), and more...

Gift Giving

Recommended gifts, gifts to avoid, good and bad colors for wrapping paper, how
to present a gift to individuals and groups, guidelines for receiving gifts, and
more...

First Name or Title?

Using titles such as "Doctor" and "Director", naming conventions to avoid, when
to use first names, and more...

Public Behavior

How to greet strangers and introduce yourself, the rules for men shaking hands
with women, acceptable demeanor, rules for eye contact, gestures/sayings to
avoid, and more...

Business Dress

Should you dress modestly, conservatively, etc., specific dress requirements for
men and women, what visitors should wear to social functions, and more...

Conversation

Welcome and unwelcome topics of conversation, the role of compliments, the
tone of voice to be used, whether your hosts are physical or more reserved, and
more...
Business and Social Etiquette Culture Guides